Refund Policy

Last Updated: August 29, 2026

Prompts For Photos (promptsforphotos.com) sells digital prompt bundles and related digital products through Ko-fi. This Refund Policy explains when a refund may be considered and how to contact us if there is a genuine problem with your purchase.

Please read before purchasing: Our products are digital files. Once a digital product has been successfully delivered or made available for download, refunds are generally not available, subject to applicable law and the circumstances described below.

1. Digital Products and Refunds

Our prompt bundles are digital products, including PDF-based prompt collections. Because a digital product can be accessed, downloaded, and used without physical return, purchases are generally non-refundable after successful delivery or access.

2. When a Refund May Be Considered

We may review and consider a refund or another appropriate resolution in genuine situations such as:

Duplicate payment: You were charged more than once for the same purchase because of a verified payment error.
Wrong product delivered: A different digital product was delivered because of an error on our side.
Verified file-access problem: A technical problem on our side prevents you from accessing the product you purchased and the problem cannot reasonably be resolved.
Other legally required circumstances: A refund or other remedy is required under applicable consumer-protection law.

3. Situations That Generally Do Not Qualify

A refund will generally not be provided for the following situations:

You changed your mind after purchasing a digital product.
You downloaded or accessed the product and later decided that you no longer need it.
You expected a different type of content even though the product description clearly explained what was included.
You purchased the product accidentally without reviewing the product information, unless applicable law requires otherwise.
The prompts do not produce the exact result you expected in an AI tool.
A third-party AI platform or software changes its features, pricing, availability, output quality, or terms.
You purchased a product that is already available elsewhere through a previous purchase or another source and therefore no longer need it.

4. AI Results Are Not Guaranteed

Our prompt bundles are intended to help users create or edit content with AI tools, but AI outputs can vary significantly. Results depend on the AI model, model version, settings, input images, software, and other factors outside our control.

A refund is generally not available solely because a prompt did not produce a particular image, style, composition, or quality level that you expected.

5. How to Request Help

If you have a genuine problem with your purchase, contact us as soon as possible. Include the email address used for the purchase and, where available, your Ko-fi order or transaction details.

Do not send passwords, full payment-card numbers, banking credentials, or other sensitive financial information by email.

6. Troubleshooting Before a Refund

When the problem is related to digital delivery or file access, we may first try to resolve the issue by providing access instructions, correcting a delivery problem, or supplying the purchased file again where appropriate.

A technical issue that can reasonably be fixed may therefore be resolved without issuing a refund.

7. Ko-fi Purchases

Purchases from Prompts For Photos are processed through Ko-fi and its supported payment providers. Ko-fi explains that creators are responsible for setting and communicating their own refund terms, while payment processing is handled by the applicable payment provider.

For more information, see Ko-fi's refund guidance.

8. Refund Review Process

Each refund request is reviewed based on the circumstances of the transaction, the product involved, the available order information, and applicable law. Submitting a request does not guarantee that a refund will be approved.

Where a refund is approved, it will normally be processed through the original payment method or payment platform, subject to the payment provider's processing procedures.

9. Consumer Rights

Nothing in this Refund Policy is intended to remove or restrict any mandatory consumer rights or remedies that apply to you under the law of your country or region.

10. Changes to This Refund Policy

We may update this Refund Policy when our products, purchasing process, payment services, or legal obligations change. The latest version will be published on this page with an updated revision date.